Bespoke cakes, made for moments worth celebrating.
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FAQs

FAQs

Everything you need to know.

From lead times and flavours to delivery, dietary requirements and bespoke pricing.

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What types of cakes do you offer?+

We offer an extensive selection of cakes suitable for all occasions, including bespoke wedding cakes, celebration cakes, birthday cakes, cupcakes and dessert displays. Our pastry artists create each piece around your vision and requirements.

How far in advance should I place my order?+

For custom cake orders, we kindly request a minimum of two weeks’ notice. For wedding cakes and large-scale orders, we strongly advise booking two to three months ahead to secure availability.

Do you offer tasting sessions?+

Yes. We would be delighted to invite you to a tasting session so you can sample flavours and fillings before finalising your order. Contact us to arrange a suitable appointment.

What flavours and fillings are available?+

Our signature flavours include vanilla, chocolate, red velvet and coconut. Fillings include buttercream, rich ganache, cream cheese frosting and seasonal fruit compotes. If you have another flavour in mind, tell us and we will do our best to accommodate it.

Can you accommodate dietary requirements?+

We offer gluten-free, dairy-free, nut-free and vegan alternatives where appropriate. Please communicate all dietary requirements and allergen information when ordering.

How is custom cake pricing determined?+

Bespoke cake pricing depends on size, servings, number of tiers, design complexity and specialist decorative elements. We provide a detailed quotation following your initial consultation.

Do you provide delivery and setup?+

We provide professional delivery and setup for wedding cakes and tiered creations within our designated service area. Delivery fees are calculated by distance. Smaller orders may be collected from our premises by arrangement.

How should I store my cake?+

Keep cakes in a cool, dry place away from direct sunlight or heat. Cakes containing fresh cream or fruit-based fillings should be refrigerated and consumed within two to three days. Detailed storage instructions are provided with each order.

What is your cancellation and refund policy?+

Orders cancelled more than fourteen days before the due date are eligible for a full refund. Cancellations made seven to fourteen days before the order date receive a fifty percent refund. Cancellations within seven days cannot be refunded because preparation and materials may already have commenced.

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